Privacy Policy
Last updated: 19/05/2024
This Privacy Policy describes how OrionsWave LLC (the "Site",
"we", "us", or "our") collects, uses, and
discloses your personal information when you visit, use our services or
otherwise communicate with us (collectively, the "Services"). For
purposes of this Privacy Policy, "you" and "your" means you
as the user of the Services, whether you are a customer, website visitor, or
another individual whose information we have collected pursuant to this Privacy
Policy.
Please read this Privacy Policy carefully. By using and accessing any of the
Services, you agree to the collection, use, and disclosure of your information
as described in this Privacy Policy. If you do not agree to this Privacy
Policy, please do not use or access any of the Services.
Changes
to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect
changes to our practices or for other operational, legal, or regulatory
reasons. We will post the revised Privacy Policy on the Site, update the
"Last updated" date and take any other steps required by applicable
law.
How
We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months
personal information about you from a variety of sources, as set out below. The
information that we collect and use varies depending on how you interact with
us.
In addition to the specific uses set out below, we may use information we
collect about you to communicate with you, provide the Services, comply with
any applicable legal obligations, enforce any applicable terms of service, and
to protect or defend the Services, our rights, and the rights of our users or
others.
What
Personal Information We Collect
The types of personal information we obtain about you depends on how you
interact with our Site and use our Services. When we use the term
"personal information", we are referring to information that
identifies, relates to, describes or can be associated with you. The following
sections describe the categories and specific types of personal information we
collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, email.
- Account information including your username, password, security questions.
- Customer support information including the information you choose to include
in communications with us, for example, when sending a message through the
Services.
Some features of the Services may require you to directly provide us with
certain information about yourself. You may elect not to provide this
information, but doing so may prevent you from using or accessing these
features.
Information
We Collect through Cookies
We also automatically collect certain information about your interaction with
the Services ("Usage Data"). To do this, we may use cookies, pixels
and similar technologies ("Cookies"). Usage Data may include
information about how you access and use our Site and your account, including
device information, browser information, information about your network
connection, your IP address and other information regarding your interaction
with the Services.
Information
We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from
vendors and service providers who may collect information on our behalf, such
as:
- When you visit our Site, open or click on emails we send you, or interact
with our Services or advertisements, we, or third parties we work with, may
automatically collect certain information using online tracking technologies
such as pixels, web beacons, software developer kits, third-party libraries,
and cookies.
Any information we obtain from third parties will be treated in accordance with
this Privacy Policy. We are not responsible or liable for the accuracy of the
information provided to us by third parties and are not responsible for any
third party's policies or practices. For more information, see the section
below, Third Party Websites and Links.
How
We Use Your Personal Information
- Providing Products and Services. We use your personal information to provide
you with the Services in order to perform our contract with you, including to
send notifications to you related to you account, to create, maintain and otherwise
manage your account.
- Marketing and Advertising. We use your personal information for marketing and
promotional purposes, such as to send marketing, advertising and promotional
communications by email, text message or postal mail, and to show you
advertisements for products or services. This may include using your personal
information to better tailor the Services and advertising on our Site and other
websites.
- Security and Fraud Prevention. We use your personal information to detect,
investigate or take action regarding possible fraudulent, illegal or malicious
activity. If you choose to use the Services and register an account, you are
responsible for keeping your account credentials safe. We highly recommend that
you do not share your username, password, or other access details with anyone
else. If you believe your account has been compromised, please contact us
immediately.
- Communicating with you. We use your personal information to provide you with
customer support and improve our Services. This is in our legitimate interests
in order to be responsive to you, to provide effective services to you, and to
maintain our business relationship with you.
Cookies
Like many websites, we use Cookies on our Site. We use Cookies to power and
improve our Site and our Services (including to remember your actions and
preferences), to run analytics and better understand user interaction with the
Services (in our legitimate interests to administer, improve and optimize the
Services). We may also permit third parties and services providers to use
Cookies on our Site to better tailor the services, products and advertising on
our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to
set your browser to remove or reject Cookies through your browser controls.
Please keep in mind that removing or blocking Cookies can negatively impact
your user experience and may cause some of the Services, including certain
features and general functionality, to work incorrectly or no longer be
available. Additionally, blocking Cookies may not completely prevent how we
share information with third parties such as our advertising partners.
How
We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third
parties for legitimate purposes subject to this Privacy Policy. Such
circumstances may include:
- With vendors or other third parties who perform services on our behalf (e.g.,
IT management, data analytics, customer support, cloud storage).
- When you direct, request us or otherwise consent to our disclosure of certain
information to third parties, such as to use of social media widgets or login
integrations, with your consent.
- With our affiliates or otherwise within our corporate group, in our
legitimate interests to run a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to
comply with any applicable legal obligations (including to respond to
subpoenas, search warrants and similar requests), to enforce any applicable
terms of service, and to protect or defend the Services, our rights, and the
rights of our users or others.
We have, in the past 12 months disclosed the following categories of personal
information and sensitive personal information (denoted by *) about users for
the purposes set out above in "How we Collect and Use your Personal
Information" and "How we Disclose Personal Information":
Category:
- Identifiers such as basic contact details and account information
- Internet or other similar network activity, such as Usage Data
We do not use or disclose sensitive personal information for the purposes of
inferring characteristics about you.
Category
of Personal Information
- Identifiers such as basic contact details and certain order and account
information
- Internet or other similar network activity, such as Usage Data
Categories
of Recipients
- Business and marketing partners
Third
Party Websites and Links
Our Site may provide links to websites or other online platforms operated by
third parties. If you follow links to sites not affiliated or controlled by us,
you should review their privacy and security policies and other terms and
conditions. We do not guarantee and are not responsible for the privacy or
security of such sites, including the accuracy, completeness, or reliability of
information found on these sites. Information you provide on public or
semi-public venues, including information you share on third-party social
networking platforms may also be viewable by other users of the Services and/or
users of those third-party platforms without limitation as to its use by us or
by a third party. Our inclusion of such links does not, by itself, imply any
endorsement of the content on such platforms or of their owners or operators,
except as disclosed on the Services.
Security
and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we
cannot guarantee "perfect security." In addition, any information you
send to us may not be secure while in transit. We recommend that you do not use
unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such
as whether we need the information to maintain your account, to provide the
Services, comply with legal obligations, resolve disputes or enforce other
applicable contracts and policies.
Your
Rights and Choices
Depending on where you live, you may have some or all of the rights listed
below in relation to your personal information. However, these rights are not
absolute, may apply only in certain circumstances and, in certain cases, we may
decline your request as permitted by law.
- Right to Access / Know. You may have a right to request access to personal
information that we hold about you, including details relating to the ways in
which we use and share your information.
- Right to Delete. You may have a right to request that we delete personal
information we maintain about you.
- Right to Correct. You may have a right to request that we correct inaccurate
personal information we maintain about you.
- Right of Portability. You may have a right to receive a copy of the personal
information we hold about you and to request that we transfer it to a third
party, in certain circumstances and with certain exceptions.
- Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal
Information. You may have a right to direct us to limit our use and/or
disclosure of sensitive personal information to only what is necessary to
perform the Services or provide the goods reasonably expected by an average
individual.
- Restriction of Processing: You may have the right to ask us to stop or
restrict our processing of personal information.
- Withdrawal of Consent: Where we rely on consent to process your personal
information, you may have the right to withdraw this consent.
- Appeal: You may have a right to appeal our decision if we decline to process
your request. You can do so by replying directly to our denial.
- Managing Communication Preferences: We may send you promotional emails, and
you may opt out of receiving these at any time by using the unsubscribe option
displayed in our emails to you. If you opt out, we may still send you non-promotional
emails, such as those about your account or orders that you have made.
You may exercise any of these rights where indicated on our Site or by
contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may
need to collect information from you to verify your identity, such as your
email address or account information, before providing a substantive response
to the request. In accordance with applicable laws, You may designate an
authorized agent to make requests on your behalf to exercise your rights.
Before accepting such a request from an agent, we will require that the agent
provide proof you have authorized them to act on your behalf, and we may need
you to verify your identity directly with us. We will respond to your request
in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personal information, please
contact us using the contact details provided below. If you are not satisfied
with our response to your complaint, depending on where you live you may have
the right to appeal our decision by contacting us using the contact details set
out below, or lodge your complaint with your local data protection authority.
International
Users
Please note that we may transfer, store and process your personal information
outside the country you live in, including the United States. Your personal
information is also processed by staff and third party service providers and
partners in these countries.
If we transfer your personal information out of Europe, we will rely on
recognized transfer mechanisms like the European Commission's Standard
Contractual Clauses, or any equivalent contracts issued by the relevant
competent authority of the UK, as relevant, unless the data transfer is to a
country that has been determined to provide an adequate level of protection.
Contact
Should you have any questions about our privacy practices or this Privacy
Policy, or if you would like to exercise any of the rights available to you,
email us at info@wetnosesrescue.org.